Pay securely and conveniently in the GEMA Shop
At checkout, various payment methods are available to you depending on country, shopping cart, device, availability, and payment provider. The payment options shown to you during the ordering process are always decisive.
Currently visible payment methods
In the shop, the following payment methods may be displayed depending on the checkout configuration. The actual selection may vary depending on country, shopping cart, and payment verification.
Why don't I see every payment method?
Payment methods can depend on delivery country, billing address, order value, product type, device, payment provider, risk assessment, or availability of individual services.
- not every payment method is available in every country
- individual providers may carry out their own checks
- express and wallet payments partly depend on the device
- the checkout is always decisive
Invoice and order confirmation
After a successful order, you will receive an order confirmation by email. The invoice will be provided after internal processing or according to the order and invoicing process.
If you have questions about your invoice, payment method, or order status, please contact us with your order number.
Frequently asked questions about payment methods
Where can I enter a discount code?
Discount codes can be entered at checkout in the designated discount or voucher field. Please check the spelling, validity, minimum order value, and possible product restrictions.
Can I pay with PayPal?
PayPal may be available at checkout. Whether PayPal is shown for your specific order depends on the checkout, your address, the shopping cart, and the respective payment verification.
Can I pay with Klarna?
Klarna payment options may be displayed at checkout depending on availability. Klarna may carry out its own checks, over which the GEMA Shop has no direct influence.
Can I pay with credit card?
Credit card payments may be possible with common cards such as Visa, Mastercard, or American Express, provided this payment method is displayed at checkout.
Can I order as a company?
Yes. Business customers should provide the complete company details at checkout. For larger orders, project needs, or quantity inquiries, we recommend submitting a quote request in advance.
What do I do if I have payment problems?
First, check whether all payment and invoice details were entered correctly. If a payment method does not work, please choose another available payment method or contact us with your order number.
Questions about payment, invoice, or order?
Write to us with your order number, invoice details, and a brief description of the issue. This way, we can review your request more quickly.